![]() Some files are a few kb, other are several 100 MB and one is even 1.5 GB. Going back to the folder containing Envelope Index files, there is now a dozen temp files with cryptic names and numbers (all starting with Envelope Index). If I do this a few times, the initial number of email found increases by 1 at each attempt (I'm now at 30 emails to import). 3) I have no choice but to click on CANCEL, which takes roughly one minute to eventually cancel and kill the task from within Mail. When I reach 7.5GB mac OS stops responding. Then 1) The CPU goes up to 100% within seconds, and stays there until I kill Mail.Ģ) Memory usage grows linearly over time, roughly 1 GB every 30 seconds. It finds 23 messages and start to import them (very odd: there should be either 0 if the deletes above worked, or several 100's if it finds email data files on disk). I must accept otherwise the procedure will not move forward. When I start Mail, it starts as if this was a new install, and offers to "import existing email". Finally, I went into Mac preferences and unticked her email/address book/calendar account with Gmail, so that Max does not try to synchronize anything when I open Mail again ![]() I also went onto Gmail using FF, and emptied her inbox to makes sure there was no problematic emails waiting to download. I deleted the Mac Icon from the taskbar, and replaced with an icon I had previously dragged from Application folder onto desktop. I went on tech websites, and following instructions I've deleted / (~/Library/Preferences) and ALL the Envelope Index files in ~/Library/Mail/V5/MailData. The Mac now works fine, EXCEPT Mail which starts but hogs memory and disk until the Mac becomes unusable. I've done a system update/refresh to 10.13.6 to make sure there wasn't a corrupted update. He mac has been unusable for past 3 weeks, until I could get someone in front of the keyboard and start in safe mode. Mac Mail seriously corrupted technical advice needed I'm trying to repair my Mum's Mac (HighSierra 10.13.6) using TeamViewer, from a Win PC, 8000 km away from the machine :-( ![]() I guess your own support system is the same kind of rubbish? This thing is not even offered in the below "what topic is this related to" by default. All latest OS and mail app versions etc are installed. At least it can do that, after all it's a mail app.ĭo you need me to go to gMail as your concurrence and just use that? Is that really where it has come to, with 4000 USD expensive plastic computers labelled "best laptop ever built"?ĭon't even dare to say it is not updated. The smart box is goneĬ) I delete smart box that mail forces on me ("recovered") and I close the mail app (which I repeat is simple garbage, given I paid 4000 USD for this computer), and I open the app again and guess, what the deleted thing is backīasically, the only it can do is send and receive emails. The rules applied are garbage: I say "everything ending in XY" and it shows everything ending in "ZW" or whatever totally unrelatedī) I create new smart boxes which work (not) with above behaviour and close the mail (which is total garbage) app and reopen it.
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